Tier 2 High-Intent Guide

How to Fix Customer-Specific Bugs (When Only One User Experiences the Error)

Customer-specific bugs are almost always caused by custom role-based permissions, enterprise single-sign-on (SSO) claims, or strict corporate proxy firewalls. ReMOAT provides instant 1-click DevTools pairing to troubleshoot with the user live.

1. Isolating Custom Enterprise Auth Claims

Enterprise users have bespoke OAuth tokens and permission scopes. Inspecting their live session lets you check exact JWT claim mismatches immediately.